Contact us



Do you have a query about one of our products or have a question about an order you've placed online or purchased in one of our stores? If so, don't hesitate to get in touch with us and a member of our lovely customer service team will get back to you as soon as possible!

Please note our office opening hours are Monday- Friday, 9:00am - 5:00pm ( excluding bank holidays)

Email us at

Alternatively contact one of our stores directly where one of our lovely sales assistants can assist you directly.

Katie Loxton Carlisle, 10 Globe Lane, The Lanes Shopping Centre,Carlisle, Cumbria CA3 8NX  Call the Carlisle store directly on 01228 597862

Katie Loxton Chichester, 93 East Street, Chichester, West Sussex PO19 1HA

Call the Chichester store directly on 01243 858205

Sands Gifts, 16 Devonshire Street, Penrith, Cumbria CA11 7SR

Call the Penrith store directly on 01768 865783

Fagans Gifts, 51 Main Street, Cockermouth, Cumbria CA13 9JS

Call the Cockermouth store directly on 01900 823223